Dr.A.K.VAGEETHA ABDUL KHADER, Assistant Professor, G.SARANYA, Assistant Professor,
Rathnavel Subramaniam College of Arts & Science, Sulur, Coimbatore, Tamilnadu, India – 641402.
Enhanced role of Artificial Intelligence as a game changer force in E-commerce
Authors
Abstract
The most widely used branch of Artificial Intelligence (AI) is machine learning, which can
interpret the vast amounts of data that e-commerce businesses gather and utilize to deliver
insights that enhance consumer experience, expedite internal company processes, and fight fraud.
To offer more personalized services and tailored recommendations through analysis of customer
behavior patterns Automating tasks that will allow employees and business owners to spend
more time Analyzing business data to provide new insights to help business leaders make
decisions. Three cognitive processes—learning, reasoning, and self-correction—are the main
topics of AI programming. Through a survey of research publications from several sources, the
fundamental goal of this work is to identify some important applications of AI in e-commerce.
The study found that artificial intelligence significantly increases E-commerce's efficiency.