An Analysis of Consumer Motivations for Boycott

Authors

Dr. Satya Prakash Pandey
Associated with Faculty of Commerce University of Lucknow, Lucknow, India.
Ms. Yusairah Ahmad, Research Scholar
Department of Business Administration, Faculty of Commerce, University of Lucknow, Lucknow, India.
Dr. Abhishek Gautam
Associated with Institute of Management Sciences, University of  Lucknow, Lucknow, India.

Abstract

Boycotts, are expected as quick-time period warning signs to commercial enterprise to enhance performance, proving step by step long term implications. Yet there is confined quantity of research in consumer boycotts and in particular at the outcomes of motivational factors leading to boycotts. Although the increase in consumer boycotts, advertising has paid very little interest to consumer boycott motivations. While boycotts are more and more applicable for control selection-making, there were little studies on consumer motivation to boycott. When something negative to consumer’s ideas occurs, they generally tend to criticize the state of affairs and to take in movement, the usage of the Internet to virally unfold their reviews and adopting resistant conduct, therefore punishing the organisation and refusing to shop for its manufacturers. A technology of social media consumers can grow to be more and more vocal through boycotts and consumers dissatisfactions unfold nearly right now at the Internet. Such consumer-led boycotts can affect an organisation’s long-term branding efforts. In this context, control poses a project for agencies that don’t act or talk appropriately. Addressing this deficiency, this paper tries to provide a 
conceptualization of motivations for boycott participation, and it pursuits at imparting a few guidelines for dealing with consumer boycotts.