Artificial intelligence (AI1) in education started over 30 years. Currently,
artificial intelligence witnesses’ significant growth in the region to improve
the productivity of learning quality. Previous studies revealed artificial
intelligence in higher education in different aspects, majors, and countries.
This study released the use of artificial intelligence in logistics studies in
higher education institutions of Oman, where it took IMCO as a case study.
The research paper thoroughly finds out the perfect use of artificial
intelligence in logistics studies and the extent of its impact. The primary
objectives of this study were to assess the use of AI in logistics study, the
pros and challenges of using AI in logistics programs in higher education
and suggest some recommendations to better use of AI in logistics study.
The survey and interview were the principal methods used to collect
primary data, while the secondary data were collected from the literature
relevant to the study. The questionnaire was designed by using Office 365
form. The target population of this study was approximately 100 people that
included teachers and students in International Maritime College Oman. The
findings showed a slight variation in some of the responses, but most
supported the previous studies that AI implementation in education is vital.