Dr.A.K.VAGEETHA ABDUL KHADER, Assistant Professor,
Rathnavel Subramaniam College of Arts & Science, Sulur,Coimbatore-641402, Tamilnadu.
Enhancing Customer Satisfaction In Banking Sector By Overcoming Web Challenges through Application of E-Commerce
Authors
Abstract
Great many improvements in many sectors have gone web-based in the beyond five years, having
understood the significance of the Web for the trade and dispersion of data. With the E commerce ascent
in internet business exercises over the Web.The ensuing decrease being developed throughout the course
of recent years without advanced options, thus advancement associations might have the option to take
advantage of this new business methodology to counterbalance their working expenses. Most sectors are
embracing "E commerce," for the purpose of extending markets, further developing client assistance,
decreasing expenses, and improving efficiency. Banking sectors is booming,banks are doing whatever it
takes to extend the utilization of systems administration innovation in their business activities. For these
foundations, nonetheless, the appearance of electronic business suggests conversation starters as well as
any open doors. Will the job of banks in online business fundamentally reflect their part in customary
trade? Or on the other hand will banks offer new items that will change the idea of the financial business
as internet business grows? What dangers could go with such a change in banks' conventional business?
The objective of this paper focuses on Overview of E-commerce security, understand the online Shopping
steps to place an order, understand the purpose of Security in E-commerce and discuss the different
security issues in E-commerce. It also investigates the potential ramifications of web based business for
banks' business exercises and operating paths of banks', utilizing online business, with a glance at the vital
and functional modes.