Dr Ajay Bhatia
Manav Rachna University, Sector 43, Faridabad, Haryana 121004, India.
HRM during Pandemic and Uncertainty
Authors
Abstract
Covid-19 pandemic has caused unprecedented challenges for businesses and people. The
state of uncertainty, volatility and ambiguity caused due to fast spreading coronavirus and
the consequent havoc and distress inflicted on people’s life and business operations, has
made people rethink about life, redefine priorities in life, and companies evolving new
business models and agile ways of working through digital transformation, to sustain
themselves. Pandemic being primarily a “People-based crises” has brought the centrality of
HRM in confronting the situation, aligning and driving sustainable change at multiple level,
whether individual behaviour, cultural or organizational level. The exploratory qualitative
research using “expert interview” methodology has been leveraged to find out the top
people-related challenges faced by the organizations, besides discovering the evolution of
diverse HRM functions in the new normal and the future directions.