Stress in Hospitality Sector and its impact on Employees in context of Uttarakhand


Akanksha Pal, Research Scholar, Avinash Kaur, Assistant Professor
Department of Management, Himgiri Zee University, Dehradun, Uttarakhand, India.


Uttarakhand is a northern Himalayan state in India with a boon of natural beauty, a place of sublime spirituality and famously known as ‘Devbhumi’, the Land of Gods. Hospitality is a rapidly expanding industry world-wide, and it is expected to remain a leading contributor to the global economy by generating desired foreign exchange reserves and simultaneously creating employment opportunities. Stress is simply a fact of nature forces from the inside or outside world affecting the individual. The individual responds to stress in ways that affect the individual as well as their environment. A productive employee is considered to be not only a good performer but also highly motivated with a positive attitude. The impact of stress on Performance, Attitude and Motivation is also discussed, it can help the employers too know their employees and empower them accordingly. We in this research study aim to understand the factors relating to satisfaction an dissatisfaction involved in the WLB conditions were they are working in. Further in this research paper we would also develop few techniques and measures which can be used by the hotel industries in future for efficient WLB management of their employees for better productivity and optimization of their human resource.