Dr Souad CHAABNIA, Lecturer Pofessor, Dr Assia SAADANE, Lecturer Pofessor, Dr Saliha AMARI, Lecturer Pofessor
Department of ECONOMICS, 8 Mai 1945 University , Guelma, Algeria.
The Reality and Prospects of Mobile Banking in Algerian Public Banks -Studying the Experience of the National Bank of Algeria and the Local Development Bank-
Authors
Abstract
This study reveals the reality and prospects of the mobile banking
service in Algeria. In order to achieve the study goal, the descriptive analytical
method and the case study method were used. The study on the National Bank of
Algeria (BNA) and the Local Development Bank (BDL) has concluded that both
banks provide many banking services via the mobile phone at varying rates.
Despite the recent experience in each of them, they have benefited from the
widespread use of the mobile phone. The study concluded that most Algerian
banks, like the rest of the world's banks, have realized the great importance of
mobile banking. Almost banks have adopted this process. However, the
experience of Algerian banks in this field remains modest because of the
technical, security and cultural reasons related to the banking customer.